Shriram Narayanasamy
View Selected Work
Prodapt Solutions | Software Engineer
Designed and deployed a cloud-based IoT geofencing solution for national park visitor notifications, backed by a Spring Boot service on AWS EC2.
Built a full-stack expense tracking application using React, Spring Boot, and PostgreSQL to streamline budget management.
Built mobile sensor data tracking dashboards to monitor field resource locations.
Automated approval workflows through Outlook webhook integrations.
Contributed to a 911 situational awareness data extraction application.
2015 - 2018
Prodapt Solutions | Software Engineer
- Designed and deployed a cloud-based IoT geofencing solution for national park visitor notifications, backed by a Spring Boot service on AWS EC2.
- Built a full-stack expense tracking application using React, Spring Boot, and PostgreSQL to streamline budget management.
- Built mobile sensor data tracking dashboards to monitor field resource locations.
- Automated approval workflows through Outlook webhook integrations.
- Contributed to a 911 situational awareness data extraction application.
2018 - 2026
Verizon | Full Stack Developer & Team Lead
- Autonomously engineered a Fixed Wireless Access (FWA) conversational AI agent via CX Agent Studio, with a meta-cognition self-auditing layer to minimize LLM hallucinations.
- Led the migration to 'Digital Concierge,' a unified customer engagement platform built with React, Reactive Spring Boot, and microservices.
- Integrated Generative AI for personalized customer messaging driven by click-stream data.
- Built Google Dialogflow conversational flows for the Verizon Assistant.
- Developed a critical middleware solution bridging a third-party vendor framework during a chat platform migration.
- Strengthened backend reliability via the Apigee API gateway and established Kibana and Adobe Analytics monitoring.
2026 - Present
Independent | Personal Projects
- Portfolio Website — built with React 19, TypeScript, Tailwind CSS v4, and Vite as a hand-crafted, scroll-snap storytelling experience.
- n8n Automation — an end-to-end workflow built with n8n, the OpenAI API, Gmail API, and Google Sheets API that matches my resume to job postings and drafts tailored emails.
Selected Works
Technical Skills
AI, LLMs & Conversational Engineering
AI-Assisted Development Tools
Programming & Frameworks
Microservices & API Development
Databases
Agile & DevOps
Security & Version Control
Education
Bachelor of Engineering
Sri Venkateswara College of Engineering
Specialization in Electronics and Communication Engineering
2010 – 2014
Capstone Project
Coverage Hole Detection and Recovery in Wireless Sensor Networks
Diploma in J2EE Developer
MaasMind
September 2014 – March 2015
Awards & Recognition
Two Spotlight Awards
Led the migration of the live chat platform to a new vendor framework.
Top-Tier Ranking, 44-Agent Audit
The FWA conversational sub-agent ranked among the top performers across safety guardrails, context retention, goal scope, and brand tone in a competitive audit of 44 agents.
Multiple 'Simple Thanks' Awards
Recognized by business partners for effectively leading and orchestrating scrum meetings, ensuring seamless project delivery.
